Field service app Integration with 
Service jobs straight inside Raynet.
The technician fills in the job on a phone, the customer signs on the screen and the deal in Raynet completes itself — no paper, no retyping.
A 30-minute online demo on your own jobs. We reply within one business day.
- Technicians without a Raynet licence
- Finger signature on the screen
- Report attached to the case
- Reports to XLSX and PDF
Why Alunova
Where a service company loses time and information
Paper job sheets
The technician fills in a form, the office retypes it into Raynet and into accounting. Photos stay on the technician's phone; six months later nobody can find the signature.
Scheduling in Excel or in the dispatcher's head
Who is where, who is on holiday, how far is the drive, which stage follows which. Every rescheduling means three phone calls.
Service cut off from sales
The salesperson in Raynet cannot see which stage the job is in. The report sits in an e-mail, not on the deal. Extra work shows up only on the invoice.
One loop
From scheduling to a completed deal
Who it is for
Everyone sees what they need for their work
Technician
The job in your pocket
A list of open, in-progress and closed jobs. A step-by-step wizard from equipment identification to signature. New customers and jobs created right in the field — the company is looked up in Raynet or in the ARES business register by company ID. Timers for work, travel and breaks.
Coming soon install to the phone home screen
Technician in the field →
Scheduling without conflicts
A planner with a map and team travel time, a drag-and-drop calendar, checks for conflicts, absences and working hours. Parallel scheduling of two stages (say installation and electrical) at once. The next stage is created automatically once the previous one is completed.
Scheduling and calendar →Field data in the CRM, not in a drawer
A dashboard with team utilisation, jobs by status and upcoming deadlines. Time reports per technician, activity and job to XLSX or PDF. An equipment register with serial numbers, warranty periods and QR labels. Preventive maintenance that reminds itself — the dispatcher, the customer and Raynet.
Equipment register and reports →
Native Raynet connection
Field and office in one loop
Alunova is not another system next to your CRM. The deal in Raynet is the source of truth and Alunova writes everything that happens in the field back into it:
Technicians do not need a Raynet licence. They work in Alunova; Raynet operators are included in every plan.
Requirement: Raynet Professional or higher with API access.
- Deal stage according to job status By hand, once sales calls the technician
- Calendar events on scheduling and rescheduling Google Calendar on the side, date retyped by hand
- Activities linked to the job A note on the phone or WhatsApp
- Attachments — PDF report and photos Photos in WhatsApp, report on paper
- Deal line items — materials used and extra work from the Raynet price list Material from memory into the invoice, a week later
- Custom fields — equipment identification, diagnostics, anything you define A notebook or Excel, whoever filled it in
- Tags by stage and status By hand, or not at all
Accounting, stock, quotes
Service does not end with the report
Job data travels on through Raynet — into the accounting or ERP system, into stock, into quotes. ALUnico runs the connectors on its own integration platform, so they are not rebuilt with every project.
ERP, accounting, e-shop · Delivered
The ALUnico integration platform: connectors between Raynet and ERP or accounting, e-shop, documents and a PDF generator. Standalone projects that run alongside the apps — never rebuilt for each deployment. ALUnico ecosystem →
We connect the accounting system as part of onboarding — typically 2–4 person-days depending on the system.
All integrations →ALUnico ecosystem →Configuration
We set the workflow up around your company
Every client runs in a dedicated instance with its own database and configuration. We configure:
The same application handles one stage and one job type for a small team as well as a multi-stage workshop service with several deal types — we have been developing it since 2019 around real service operations.
- deal types
- service, installation, inspection, warranty claim
- stages of each type
- intake, diagnostics, execution, handover — and what happens in each
- wizard steps for the technician
- which are mandatory, which can be skipped
- report templates
- per stage, with your logo and colours
- notifications
- to whom, when, with which template
- custom fields from Raynet
- what the technician fills in and what is read-only
- teams
- working hours, home location, subcontractors
The ALUnico family
Alunova is not alone
Alunova is built by ALUnico s.r.o., a Raynet Premier Partner. Our apps connect through Raynet, so sales, service and the warehouse work with the same data.
Field service app
Technician scheduling, service reports signed by the customer and equipment records. Everything is written to the deal in Raynet.
You are here
Inventory management
Stock, receipts, issues and transfers between warehouses. Address book shared with Raynet.
skladovka.online →
Custom integrations
Connecting Raynet to ERP, accounting and e-shops. CRM implementation and administration.
alunico.cz →
Raynet CRM connects them Companies, contacts and deals live in one place — both Alunova and Skladovka work with them through the integration. No Raynet yet? Try it Raynet is a trademark of RAYNET s.r.o. ALUnico s.r.o. is its partner, not part of it.
Pricing
Licence per technician, fixed-scope onboarding
Start
€27
/ user / month
€27billed yearly
Field service app, scheduling, Raynet integration, photos, e-signature, PDF reports, materials from the price list
Business
Most popular€35
/ user / month
€30billed yearly
+ automations, external system connections, support within 24 h
Enterprise
€45
/ user / month
€38billed yearly
+ parallel scheduling, archiving, multi-language, e-mail and phone support within 8 h
Prices excl. VAT, indicative. Billed by the actual number of active users per month. Onboarding from €490 (1–2 person-days), pilot within 2–3 weeks of confirmation.
FAQ
What you ask before onboarding
Do technicians need a Raynet licence?
No. Technicians work in Alunova. The Raynet operators through which technicians sign in are included in all plans.
Which Raynet edition do we need?
Raynet Professional or higher with API access.
Does the app work without signal?
No, Alunova needs an internet connection. Installation to the phone home screen is coming; offline work is not part of the product yet.
How long does onboarding take?
From confirming the quote to a pilot with selected technicians: 2–3 weeks. Rolling out to all technicians depends on team size.
What does onboarding include?
Process mapping, configuration of job types and stages, the Raynet connection, report and e-mail templates, user accounts and training.
How is the licence billed?
Monthly, by the actual number of active users. Yearly billing lowers the price per user. You can change the number of users during the year.
Where is our data hosted?
In a dedicated instance with its own database on ALUnico infrastructure in the EU. The instance shares no data with other clients.
Can you connect our accounting system?
Yes, through the ALUnico integration platform — Pohoda, Money, ABRA Gen and Flexi, Helios, ESO9, SAP Business One, K2 and others. Scope depends on the system; for Pohoda typically 2–4 person-days.
Do you also offer stock and quotes?
Yes. Skladovka covers stock and materials, the quote configurator covers pricing — both on top of Raynet, both sharing the deal with Alunova.
What language is the application in?
The application interface is currently in Czech. Localisation into other languages is arranged individually.
We will show you Alunova on your own jobs
30 minutes online. Bring two or three real cases — we will walk them from scheduling to the report in Raynet.